Avaya PARTNER ® messaging solutions help businesses and their employees to work more effectively and be more responsive to their customers—while also keeping communications costs firmly under control. The Avaya PARTNER Advanced Communications System basic voice messaging system is PARTNER Voice Messaging (basic voice mail and attendant capabilities on a PCMCIA plug-in card).

Capabilities

Voicemail —Callers are greeted by a personalized recording and can leave a detailed message in a personal voice mailbox. Messages can be retrieved anywhere, any time, from a touch-tone phone.

Automated attendant —Greets callers, provides information via recorded messages and routes them to the appropriate extension.

Customer Service —Helps ensure that every caller gets through to a business and is handled efficiently and professionally. Offers ways to deliver a personal touch even when you can't answer every call.

24-hour Support —Be responsive to callers 24 hours a day, 7 days a week. Allow callers to reach employees using name and/or extension.

Efficiency and Productivity —Handle calls quickly during peak calling periods.